When I found an envelope in my mailbox with a Jackson Purchase Electric return address yesterday, I tossed it in my purse knowing it must surely be the very first electric bill I would have to pay all by myself in, well, a long while. As you can imagine, I was in no hurry to find out the bad news.
So, how surprised was I this afternoon when, instead of a bill, I pulled a check from that envelope? A check for $75. Made out to me. A refund of the reconnect fee I vented about in this very blog because of my strong (to say the least) belief that I was unfairly charged. I'll admit I sent their customer service department a link to that rather heated May 1st post.
So, thanks Jackson Purchase customer service, for righting a wrong that was both financially and practically especially painful for me to bear.
(And never under estimate the power of the Blog.)